HSBCnet Services
Cut-off times
Details of HSBCnet cut-off time
Payment Types | Cut-off Time (GMT+8) |
|---|---|
RENTAS/Domestic RTGS | 15:00 / Monday – Friday (except Malaysian Public / Bank Holidays) |
Inter-account Transfer (MYR between HSBC accounts in Malaysia) | 16:00 / Monday – Friday (except Malaysian Public / Bank Holidays) |
Inter-account Transfer (same non-MYR currency between HSBC accounts in Malaysia) | Please refer to Telegraphic Transfer cut-off time for the respective currency |
Inter-account Transfer (with cross currency between HSBC accounts in Malaysia) | 16:00 / Monday – Friday (except Malaysian Public / Bank Holidays); T+5 on a business day |
JomPay Bill Payments | 24 X 7 / including Malaysian Public / Bank Holidays |
FPX – Financial Payment Exchange | 24 X 7 / including Malaysian Public / Bank Holidays |
e-Statutory Payments (to KWSP, PERKESO, LHDN and PPZ) | 17:00 / Monday – Friday (except Malaysian Public / Bank Holidays) |
Interbank GIRO (IBG) on business days (Monday-Friday)
Payment initiated by customers | *Funds received by beneficiaries | *Refund for unsuccessful transactions |
|---|---|---|
Before 8.00am | Same business day by 2.00pm | Same business day by 8.20pm |
8.01am - 11.00am | Same business day by 5.00pm | Same business day by 11.00pm |
11.01am - 2.00pm | Same business day by 8.20pm | Next business day by 11.00am |
2.01pm - 5.00pm | Same business day by 11.00pm | Next business day by 11.00am |
After 5.00pm | Next business day by 2.00pm | Next business day by 8.20pm |
Interbank GIRO (IBG) on non-business days (Saturday, Sunday, Federal Territory and national public holidays)
Payment initiated by customers | *Funds received by beneficiaries | *Refund for unsuccessful transactions |
|---|---|---|
Anytime on non-business days | Next business day by 2.00pm | Next business day by 8.20pm |
*Under normal circumstances
DuitNow transfers
Payment initiated by customers | *Funds received by beneficiaries |
|---|---|
Business days (Monday-Friday) | Immediate |
Non-business days (Saturday, Sunday, Federal Territory and national public holidays) | Immediate |
Outward Telegraphic Transfer
Transaction | Cut-off time | Indicative timeframe for funds to reach beneficiary |
|---|---|---|
Outward Telegraphic Transfer | Via e-channel (HSBCnet and HSBC Malaysia online banking): 3.30pm Over-the-counter: 2.30pm | If transfer is to a beneficiary bank that is part of the HSBC Group 2 banking days (transaction date + 1 banking day) from the date of application. If transfer is to a beneficiary bank that is not part of the HSBC Group 3 to 6 banking days from the date of application, depending on the following:
The actual time taken for a beneficiary to receive the money will depend on, among other factors, the respective correspondence bank or beneficiary bank and the daily cut-off times as prescribed by HSBC/HSBC Amanah Bank Malaysia Berhad (the Bank) from time to time. |
Other services
Services | Monday-Friday |
|---|---|
Cashier's order/demand draft | 4.00pm |
Previous statement request | 3.30pm |
Cheque book request | 3.30pm |
Please note that any instruction/request submitted before the cut-off times as stated above will be processed on the same day. Any instruction/request received after the respective cut-off times will be processed on the same day or by the next banking day, at the latest.